Interest-Based Negotiation refer to the various tools that  effective mediators use in order to: 1) separate the people from the problem; 2) focus parties’ attention on their interests, instead of their positions; 3) invent options for mutual gain; and 4) apply objective criteria. To achieve this, mediators apply active listening, open-ended questions, paraphrasing and reframing, use BATNA, WATNA, MLATNA, emotional intelligence, creative problem solving, application of emotional intelligence and various other options.

Brainstorming is a valuable technique used in mediation to generate creative ideas, explore alternative solutions, and encourage open communication between parties. It is particularly useful for exploring a range of creative solutions that have not yet been considered.

Reframing refers to communication and problem-solving techniques used in mediation to change the way parties perceive or discuss an issue, i.e. looking at a given situation through a different frame by changing the context.

Using neutral or positive language is an intentional tool used by the mediator to tame the parties’ emotions and establish a common understanding to foster a collaborative atmosphere where the parties can constructively discuss a range of settlement options.

Flipcharts and whiteboards are effective tools capable of shifting participants’ focus on an external visual aid designed to enhance their communication and keep them concentrated on resolving the issues presented there.