Conducting closing meetings in mediation should ensure that all parties have a clear understanding of the resolution, their responsibilities, and the post-mediation process, so that the process concludes smoothly. The mediators should also express gratitude for the parties’ efforts during the mediation and acknowledge their willingness to work together.

Summarizing the settlement terms during the Enable Resolution stage refers to the process of providing the participants with a concise and accurate overview of the terms they have agreed on as part of their settlement. The mediator’s role in this process is to ensure that all parties have clarity about the potential mediation and fully understand their obligations under it. This helps avoid the risk of potential future misunderstandings about the dispute.

Helping the parties write the agreement is the activity undertaken by the mediator to assist the parties and their lawyers draft the actual agreed terms, after confirming the summary of agreed terms with the participants and discussing (along with their legal counsels) how they would like to proceed with the execution of the settlement agreement.

Writing additional legal documents, if requested by the parties or their counsel, is a process facilitated by the mediator which allows for a full closure of the mediation procedure and ensures the enforceability of the potential settlement reached, in the event of an involuntary execution.

The use of screen-sharing technology allows the participants to see all the notes the mediator is taking in real time, particularly those related to the agreement being discussed between the parties. This requires the mediator to be proficient in the use of such technologies to conduct the process professionally, simultaneously allowing them to interact with the participants and verify the content of the final agreement under discussion.

Collecting users’ feedback at the end of the procedure refers to the input, comments, and evaluations provided by the parties or participants involved in the mediation process. This feedback is essential for improving the quality and effectiveness of mediation services. Gathering and considering user feedback helps mediators and organizations improve their practices and adapt to the needs of those they serve.