Transform conflict into collaboration

Employees spend 145 hours per year resolving conflicts, and HR managers spend 20% of their time on it (2021, Advisory, Conciliation and Arbitration Service UK).

Conflicts lead to consequences like increased resignations, reduced productivity, and costs related to absenteeism and sickness.

In this workshop, you will be guided through the core principles of mediation, practical conflict resolution strategies, and ways to improve company culture. 

Top 7 Advantages of ADR Center Global's Workplace Mediation Service


Increased employee trust & voice

Employees gain a safe space to express concerns and access impartial support, fostering trust and open communication.


Early conflict resolution

Early intervention by experienced mediators helps address issues promptly, preventing escalation and minimizing disruption.

Impartial & respectful process

Our neutral mediators ensure all parties feel respected and heard, leading to more amicable resolutions.

Reduced legal risks & costs

Proactive conflict resolution through the workplace mediation service can minimize the need for formal complaints and legal action.

Improved company culture

A well-functioning mediation program promotes transparency, fairness, and a more positive work environment for all employees.

Trend & issue identification

Yearly mediation reports can provide valuable insights into potential systemic issues, enabling proactive policy and practice adjustments.

Cost-effective & scalable solution

Outsourcing your workplace mediation service allows you to access expert resources without the burden of in-house management.


Leonardo D'Urso

25 years ago, I was first struck by the important value of negotiation: in only 20 minutes one of my mentors was able to overcome a dead-locked negotiation and turn a dead negotiation into a “win-win” complex deal that created a huge (incredibly huge!) value for both sides to last many years.

Since then I have dedicated all of my professional life to mastering the art and science of negotiation in two main areas: helping in making long standing deals and resolving complex disputes as mediator.

I am co-founder and CEO of ADR Center, the leading European private mediation provider in terms of number of mediations administered.

I have been key-note speaker, trainer and negotiator coach for dozen of multinationals. I received an MBA from Thunderbird School of Global Management. I reside in Rome, Italy with my wife and our twin boys. I enjoy painting, modern art and architecture.

First online mediation session: resolve your disputes quickly and safely, wherever you are

ADR Center Global’s innovative approach to mediation is based on a proven methodology of inviting the parties to a dispute and their legal counsels to attend an first mediation session online of up to two hours with a professional mediator. 

During this cost-effective session, the parties can discuss the merits of the dispute and, pending progress, explore the possibility of scheduling another mediation session or easily opting out to formal litigation.

The cost of the first online mediation session is fixed at Euro 250 (plus VAT if applicable) for each party, with a mediator chosen by the parties or appointed by the ADR Center. Attending the first mediation session online, without the costs of traveling and office space, makes the fees cost-effective and the feasibility of mediation affordable.


Global Panel of Mediators

We are a team of world-class mediators and peace-makers located globally. Our staff support a growing membership that brings expertise in mediation, peace process support, and innovation in peacebuilding.


ADR Center Srl – Società Benefit


Via Marcantonio Colonna, 54
00192 – Roma
Tel. +39 06 36 09 37



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