ADR Technical Assistance; Assessment and Analysis; ADR Monitoring & Evaluation
October – December 2013
The Kenya Bankers Association (KBA) awarded ADR Center a consultancy contract to advise the KBA on the implementation of an effective alternative dispute resolution mechanism. The Terms of Reference identified that this mechanism would be a Banking Industry Mediation Center set up by the KBA with support from various stakeholders and that the Center would function independent of the banks in order to provide neutral mediation services.
Kenya Bankers Association (KBA)
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