European Code of Conduct for Mediation Providers


This tool – adopted at the 31st plenary meeting of the CEPEJ, Strasbourg, 3-4 December 2018 – sets out a number of principles to which mediation centers, institutes or other mediation providers may voluntarily decide to commit themselves. It may be used by mediation providers (including all their employees and affiliated persons) that offer mediation services in different fields of disputes such as civil, commercial, family, administrative and penal matters.

This code is coherent and may be used in conjuction with the European Code of Conduct for Mediators developed in 2004 under the auspices of the European Union, and with the Council of Europe and the European Commission for the Efficiency of Justice (CEPEJ) reccommendations, guidelines and other instruments on mediation and ADR.