Dispute System Design is the process of identifying, designing, implementing and evaluating one or more internal processes to prevent, manage and resolve a stream of disputes connected to large corporations and public institutions.

Benefits of having an efficient dispute system in place, include:

• Increases work productivity thanks to a collaborative work place environment
• Reduction of turnover of personnel
• Cost savings due to reduction of litigations cases and related direct and indirect costs
• Increases sales thanks to the improvement of customer satisfaction and market reputation