ADR Center

ADR Center is a dispute resolution services provider that implements highly effective capacity-building assistance to set up Alternative Dispute Resolution (ADR) systems worldwide

The company has also become a leading consulting organizations specializing in the design and implementation of international projects in the fields of Conflict Management, ADR and Access to Justice; while it delivers a sophisticated curriculum of excellence trainings in the field.

ADR Center’s International Development

Over the past 25 years, as leading dispute resolution services provider, ADR Center has become one of the most widely-recognized ADR consulting firms, with experience on projects for the World Bank, the Inter-American Development Bank, USAID and the European Union, and with project offices in Asia, Africa and the Caribbean. ADR Center’s Development division specializes in coordinating and managing Technical Assistance Projects involving international business diplomacy, consensus building, and conflict management in the international commercial and entrepreneurial sectors.

We integrate multiple disciplines—ADR Case Administration, ADR Policy Advocacy, ADR Training, ADR Academic Eminence, and ADR Project Management expertise—to consistently help our clients meet their ADR development goals and needs.

Through its International Panel of Mediators, its experienced International Case Management and its National Resolution Centers around the world, ADR Center provides services to solve both cross-border and domestic civil and commercial disputes.

Based over 25 years of experience, ADR Center is the first truly international mediation provider with an International Panel of Mediators and multilingual Case Management that can assist law firms, multinationals and international orgnizations in ADR Programs and ADR Services.

All country offices associated with ADR Center share the same high standard of quality in mediation services and set of rules for cross-border mediation.

ADR Center’s headquarters is based in Rome (Italy).


Ottobre 2020


Febbraio 2021

Our Vision

We view a world where alternative dispute resolution is ubiquitously available and relied upon by businesses and individuals as a low cost, efficient, and low risk means of resolving controversies, building relationships, ensuring equal access to justice for all, and supporting a strong investment environment worldwide.

Our Mission

Support the economic growth through the design and implementation of an effective system of alternative dispute resolution mechanisms (ADR) for civil and commercial disputes customized in each jurisdiction on local needs, culture and law.

Core Value


In building sustainable ADR systems, we use an integrated methodology that builds both the capacity to mediate and creates demand for ADR. We advocate for mediation-enabling legal frameworks, build professional capacity to manage cases, stimulate active support among judicial and legal professionals, and generate awareness and demand within the private sector. We work to integrate ADR into judicial systems.


We rely on intensive engagement with counterparts and the broad range of stakeholders impacted by our assistance. We bring our practical experience and expertise in ADR on five continents and match it with local expertise and professionals found in each country. The best development solutions for local issues and problems are those that are locally developed and locally owne.


We take a disciplined approach to each project, applying standardized project management processes for our assignments and a life-cycle approach in project management. Our processes include detailed planning, stakeholder outreach and management, cost management, communications management, risk management, quality management, schedule management, monitoring and control, and project conclusion.


We are committed to securing real results and outcomes in our engagements, rather than simply producing outputs. Rather than simply counting plans, assessments, recommendations produced, and persons trained, we work with our counterparts and key beneficiaries to determine and achieve objectively verifiable outcome targets that reflect effectiveness and sustainability of our reforms.

Why ADR Center's International Consultancy

The primary goal of ADR Center in the international context is to help improve countries’ confidence and competence in Alternative Dispute Resolution (ADR) processes.

Our further goals are to help increase national and international commerce, help reduce the frequency, cost and length of legal battles, and help countries to strengthen the rule of law by using ADR to relieve the debilitating pressure on their justice systems.

ADR Center’s basic philosophy is that conflict can frequently be handled in a way that leads to mutual benefits, and can almost always be handled in ways that will reduce costs. Larger goals of an effective ADR system include:

  • enhancing dialogue
  • helping businesses manage their conflicts more effectively
  • building and rebuilding commercial relationships
  • improving access to justice, and
  • increasing the effective return on investment in the legal aid system, through implementation of good ADR policy.

Through dispute systems design, trainings, conferences, and a variety of other activities, our client countries are provided with efficient alternatives to continuing to endure an overloaded and inefficient judicial sector, with its consequent effects on the commercial sector.

7 Reasons for choosing us

ADR Center is an ADR provider specialized on cross-border mediationsdialogues processes and ADR programs for international organizations and law firms. ADR Center Global works with an international network of professional mediators, located in a number of countries and continents, covering an extensive range of fields of application.

ADR Center’s Case Management office based in Rome, Italy, which has tested, maintained and developed based on learnings from 5000 mediations every year. This case management office is dedicated to assisting lawyers and parties from the filing of mediation request, contacting the counterpart, organizing the preliminary meetings and the following mediation sessions, and choosing the most suitable mediator.

ADR Center has a dynamic and growing International Mediation Panel made of carefully selected expert mediators of different nationalities that speak different languages and have the ability to understand and operate within local context. Given the fact that our mediators are natives of the countries they work in, they can work within the parties’ cultural parameters and have a solid knowledge of local laws, regulations, norms, local languages and informal procedures (“customs of the land”).

ADR Center has a Network of Resolution Centers based on offices of local carefully selected mediation providers that ensure the same and consistent high quality of services around the world. Mediation session can be held at the Resolution Centers or at another convenient location agreed by the parties.

ADR Center uses a “Preliminary Mediation Session” with a mediator or with a case manager in order for the parties and their advisors to explore all the options and agree on the mediator – if not already appointed -, the costs and logistics of the process. ADR Center provides a culturally sensitive model of mediation, customizable for the needs and at the requests of our clients.

ADR Center adheres to internationally accepted standards of code of conduct, ethics and proceedings. It uses a set of Cross-Border Mediation Rules with clear criteria to manage the process and to determine the costs of the procedure before its start. ADR Center is using a transparent and flexible cost policy, tailored to local conditions, client financial capacities and case complexity.

  1. ADR Center assists companies, international organizations, consultancies or law firms to design and implement ADR programs in order to prevent, manage and resolve disputes in the workplace and with suppliers, clients, communities and business partners.